Frequently Asked Questions

Below are some common questions we get. If your not finding an awnser for your question, Please contact us and our team will be happy to help you.

  • I have a COD/Credit account. How can order my parts online instead of calling in.

    Please give us a call and we can set up your online account to allow COD or put orders on your credit account.

  • What qualifies for free shipping?

    If the order is over $40 and under 20Ibs we will ship ground for free. Oversized items such as bumpers or fenders have to be shipped freight and does not qualify for free shipping.

  • What is CAPA and NSF?

    CAPA and NSF certifications that some parts carry. These certifications are issued by third party companies that guarantee quality and fitment for the life of the product. For more information please visit:

  • Why is large/heavy shipping my only shipping option?

    Large/Heavy Shipping is essentially freight. Even though a part may seem light in terms of shipping it with some one such as UPS, but the part maybe simply too big for UPS to accept or more expensive then freight. The weight and dimensions are supplied by the manufacturer and that is what our system used to determine how to ship it. If you feel a part is small enough to go UPS, please reach out to us and we will happily check on shipping rates for you.